Shipping Policy

Thank you for choosing Moment Arts for your art needs. We strive to provide you with the best service and ensure that your orders are delivered in a timely manner. Please read our shipping policy carefully to understand how we handle the shipment of our products.

Order Processing:

  • Once you submit an order request, our team will process it within 1 week. This includes the time required for quality checks and packaging.

Shipping Time:

  • After processing, your order will be shipped to your provided address.

  • We aim to deliver orders within 1 week from the shipping date.

Notification of Delays:

  • In the rare event that there is a delay in processing or shipping your order, we will promptly notify you via the contact information provided during the order placement.

  • Our team will provide you with updates on the status of your order and an estimated delivery date.

Shipping Charges:

  • Shipping charges will be calculated based on the destination and weight of the package. You can view the shipping costs during the checkout process.

International Shipping:

  • We currently offer shipping within the United States. International shipping is not available at this time.

Tracking Information:

  • Once your order has been shipped, you will receive a confirmation email containing a tracking number, if applicable to our order. You can use this number to monitor the progress of your shipment.

Multiple Items:

  • If your order contains multiple items, they may be shipped separately to ensure the safest and fastest delivery.

Lost or Damaged Items:

  • In the unfortunate event that your items are lost or damaged during transit, please contact our customer support team at momentartscustomerservice@gmail.com within 5 days of receiving your order. We will work with you to resolve the issue.

By placing an order with Moment Arts LLC, you agree to and accept the terms outlined in this shipping policy. We appreciate your understanding and cooperation.

If you have any further questions or concerns, please do not hesitate to contact our customer support team at momentartscustomerservice@gmail.com

Thank you for choosing Moment Arts!